FAQ

More information

Last updated on May 5, 2021

Frequently asked questions

Are the images on every size print exactly the same?

The image on your print may vary slightly by size. In order to best accommodate various sizes, I have personally edited each print to show as much of the image as possible.

What if I am unsatisfied with my print?

If you are unsatisfied with your print or original art, please contact me within 14 days regarding a refund/return of the item.

Where will my print ship from?

Prints are drop-shipped from a third party printing company located outside Buffalo, NY.

Can I get a signed print?

Signed or limited edition prints may be available in the shop from time to time. Otherwise, all prints are drop shipped from a third party printer and do not allow for customization. If you would like to special order a signed print, or other customization, please contact me directly.

How quickly will my order ship?

Orders generally ship within 1-4 days, UNLESS it is a custom order (such as an art commission, or signed print.)

Where does my piece of original art ship from?

All original art ships from the AKOA studio in Oklahoma. Orders (excluding personalized and custom work) ships within 1-4 business days.

What if my print arrives damaged?

Prints are carefully packaged to avoid damage- however, accidents do happen! If your print arrives in any way damaged, please contact me immediately regarding a replacement at no cost.